Carrier SLA
Quelle: https://www.investopedia.com/terms/s/service-level-agreement.asp
A Carrier SLA is a contractual agreement between a carrier and a shipper or customer that defines service level metrics, responsibilities, liability and penalty provisions, and the expected standards of service, including measurement of delivery reliability, transit times, damage-free performance, and communication processes.
Related Terms
You might also be interested in these terms