GlossaryEN1 min readUpdated: Jun 13, 2026

Carrier fallback

A primary carrier is assigned to transport a shipment—but what if that carrier suddenly fails to perform?

Last updated: 13 June 2026Published: 27 January 2026

Source: https://help.sap.com

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Logistics Concept

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A primary carrier is assigned to transport a shipment—but what if that carrier suddenly fails to perform? Carrier fallback is the activation of a pre-arranged alternative carrier to maintain service continuity. This contingency is triggered by capacity shortfalls, carrier breakdown (vehicle damage, staffing crisis), service-level violations, or force majeure. Professional freight forwarding contracts typically list two or three fallback carriers with pre-negotiated rates and communication protocols. Fallback procedures are especially critical for time-sensitive shipments (pharmaceuticals, automotive), where a single-carrier failure could cascade delays across the customer's supply chain.

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Carrier fallback

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