GlossaryEN1 min readUpdated: Jun 22, 2026
Pick and Pack
The pick-and-pack process is triggered the moment a customer order arrives in the warehouse: a warehouse operative or automated system retrieves the ordered items from their storage locations (pick), then consolidates and packages them into a ready-to-ship unit (pack).
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Source: https://en.wikipedia.org/wiki/Order_picking
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Logistics Concept
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Definition & Explanation
The pick-and-pack process is triggered the moment a customer order arrives in the warehouse: a warehouse operative or automated system retrieves the ordered items from their storage locations (pick), then consolidates and packages them into a ready-to-ship unit (pack). It is a core operation in distribution logistics and the backbone of e-commerce fulfillment. Throughput and accuracy depend directly on warehouse layout, routing optimization, and order volume; automated picking systems substantially reduce cycle times and mispick rates. Pick and pack should not be confused with full fulfillment services, which additionally cover shipping management, returns processing, and customer support – pick and pack is one component within that broader scope.
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