GlossaryEN1 min readUpdated: Jun 22, 2026

E-commerce Logistics

An order lands, the system triggers pick, pack, and dispatch within minutes—and the parcel reaches the customer the same day or the next.

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Last updated: 22 June 2026Published: 19 June 2025

Source: https://en.wikipedia.org/wiki/E-commerce_logistics

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Logistics Concept

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1 min

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115

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Definition & Explanation

An order lands, the system triggers pick, pack, and dispatch within minutes—and the parcel reaches the customer the same day or the next. E-commerce logistics covers every process involved in fulfilling online orders: inbound receiving, inventory management, pick-and-pack operations, carrier handover, last-mile delivery, and reverse logistics. Unlike conventional B2B freight, which relies on consolidated loads and predictable volumes, e-commerce must absorb individual parcels, volatile order spikes, and tight delivery promises. Sortation systems, pick-by-light technology, and integrated warehouse management software are baseline requirements rather than optional enhancements. Returns processing adds a further layer of complexity: high return rates—particularly in apparel—generate a substantial reverse flow that ties up warehouse capacity and erodes margins if not managed efficiently.

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