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Statistical Process Control - Definition & Meaning | Logistics Glossary

SPC

GlossaryEN1 min readUpdated: Jun 26, 2026

Statistical Process Control

Statistical Process Control (SPC) enters logistics operations wherever standardized workflows – picking accuracy, transit times, on-time delivery rates – must be kept within defined quality boundaries.

Quick Answer

Statistical Process Control (SPC) enters logistics operations wherever standardized workflows – picking accuracy, transit times, on-time delivery rates – must be kept within defined quality…

The method continuously collects process data and plots it on control charts that mark upper and lower control limits; any reading outside these limits signals that the process warrants investigation.

Developed originally for manufacturing quality assurance, SPC is now applied in freight forwarding, contract logistics and warehousing to manage service-level agreements and compliance obligations.

Last updated: 26 June 2026Published: 19 June 2025

Source: https://asq.org/quality-resources/statistical-process-control

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Statistical Process Control

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Definition & Explanation

Statistical Process Control (SPC) enters logistics operations wherever standardized workflows – picking accuracy, transit times, on-time delivery rates – must be kept within defined quality boundaries. The method continuously collects process data and plots it on control charts that mark upper and lower control limits; any reading outside these limits signals that the process warrants investigation. Developed originally for manufacturing quality assurance, SPC is now applied in freight forwarding, contract logistics and warehousing to manage service-level agreements and compliance obligations. Unlike standard KPI dashboards, SPC distinguishes random variation from systematic faults, enabling corrective action before deviations translate into customer complaints or SLA penalties.

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Recommended format: Source: Freight Academy – Statistical Process Control (https://www.freight-academy.com/en/glossary/statistical-process-control), accessed 2026-09-12
APA style: Freight Academy Editorial Team. (2025). Statistical Process Control. Freight Academy. https://www.freight-academy.com/en/glossary/statistical-process-control
BibTeX: @misc{statisticalprocesscontrol2025, title = {Statistical Process Control}, author = {{Freight Academy Editorial Team}}, year = {2025}, url = {https://www.freight-academy.com/en/glossary/statistical-process-control}, note = {Freight Academy, accessed 2026-09-12} }

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