Unlike airport-to-airport tariffs or separately contracted point services, a door-to-door air freight service covers the full shipment chain: collection from the shipper, pre-carriage to the departure airport, air transport, customs clearance at origin and destination, and final delivery to the consignee – all under one contractual responsibility.
Source: https://www.dhl.com/global-en/home/our-divisions/global-forwarding/air-freight/air-freight-services.html
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