GlossaryEN1 min readUpdated: Jun 23, 2026
Door-to-Door Air Freight Services
Unlike airport-to-airport tariffs or separately contracted point services, a door-to-door air freight service covers the full shipment chain: collection from the shipper, pre-carriage to the departure airport, air transport, customs clearance at origin and destination, and final delivery to the consignee – all under one contractual responsibility.
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Source: https://www.dhl.com/global-en/home/our-divisions/global-forwarding/air-freight/air-freight-services.html
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Logistics concept
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Definition & Explanation
Unlike airport-to-airport tariffs or separately contracted point services, a door-to-door air freight service covers the full shipment chain: collection from the shipper, pre-carriage to the departure airport, air transport, customs clearance at origin and destination, and final delivery to the consignee – all under one contractual responsibility. The shipper deals with a single point of contact and one liability framework, substantially reducing coordination overhead. Typical shipments are time-critical industrial spare parts, pharmaceuticals, and perishables where any handoff gap risks delays or temperature excursions. Airport-to-airport rates, by contrast, cover only the flight segment; pre-carriage, on-carriage, and customs clearance are arranged and invoiced separately.
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