GlossaryEN1 min readUpdated: Jun 22, 2026
Delivery delay
On-time delivery underpins production schedules, shelf availability, and customer satisfaction—which is why delivery delay carries real commercial weight.
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Source: https://wirtschaftslexikon.gabler.de/definition/lieferverzug-118938
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Logistics Concept
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Definition & Explanation
On-time delivery underpins production schedules, shelf availability, and customer satisfaction—which is why delivery delay carries real commercial weight. A delivery delay occurs when a shipment arrives after the contractually agreed date. In freight forwarding it is among the most common triggers for claims, particularly for time-sensitive cargo or just-in-time supply chains. Legally, delay can activate penalty clauses, damages claims, or the forfeiture of liability caps; commercially, the consignee may face production stoppages, downstream contractual penalties, or unplanned storage costs. The precise definition of when delay begins—agreed delivery date, departure date, or refusal of acceptance—must be contractually defined, as it directly determines liability exposure.
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