Unlike customs duties and import taxes levied by government authorities, the customs clearance fee – also referred to as a customs handling fee or clearing charge – is a private service charge billed by freight forwarders or customs brokers for managing customs formalities on a client's behalf.
Source: https://www.zoll.de/DE/Fachthemen/Aufgaben/Gebuehren/Gebuehren_node.html
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