GlossaryEN1 min readUpdated: Jun 26, 2026

Smart Parcel Lockers

A parcel arrives but nobody is home—smart parcel lockers address this persistent last-mile problem.

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Last updated: 26 June 2026Published: 19 June 2025

Source: https://en.wikipedia.org/wiki/Parcel_locker

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Definition & Explanation

A parcel arrives but nobody is home—smart parcel lockers address this persistent last-mile problem. These are networked automated cabinet systems with individual lockable compartments that recipients can open at any time of day using a barcode, PIN, or mobile app, without needing to be present during a scheduled delivery window. IoT integration with carrier and e-commerce platforms triggers automatic deposit and collection notifications, removing manual coordination entirely. Units are typically sited at high-traffic locations such as railway stations, shopping centres, and residential complexes. For courier operators, they cut failed first-delivery attempts and reduce the cost per consignment on the last mile; for recipients, fixed delivery windows become a thing of the past.

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Smart Parcel Lockers

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Related Terms

Residential Last-Mile Delivery Optimization

Smart Parcel Sorting Algorithms

Urban Parcel Locker Integration

Urban Parcel Collection Hubs

parcel service pick-up station

Access Point

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