GlossaryEN1 min readUpdated: Jun 22, 2026
Access Point
An access point is a designated collection location within a carrier's parcel network where consignees pick up their shipments themselves rather than waiting for a home delivery attempt.
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Source: https://www.ups.com/us/en/shipping/shipping-services/access-point-delivery.page
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Logistics Concept
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Definition & Explanation
An access point is a designated collection location within a carrier's parcel network where consignees pick up their shipments themselves rather than waiting for a home delivery attempt. Common formats include staffed parcel shops in partner retail outlets, automated locker stations, and dedicated parcel points in residential or commercial buildings. The model reduces failed first-delivery rates and relieves last-mile pressure, especially in dense urban areas. Automated lockers allow collection around the clock with no staff on site. Unlike door-to-door delivery, the obligation to collect rests with the consignee – offering flexibility in timing while requiring a trip to the collection point.
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