GlossaryEN1 min readUpdated: Jun 26, 2026
duty of care
The moment a carrier or freight forwarder accepts cargo, the duty of care attaches.
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Source: https://www.duden.de/rechtschreibung/Sorgfaltspflicht
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Definition & Explanation
The moment a carrier or freight forwarder accepts cargo, the duty of care attaches. It requires goods to be handled with the diligence a prudent operator would apply to its own property: correct packing and handling, complete and accurate documentation, compliant storage, adherence to hazardous materials and customs regulations, and on-time delivery. The duty is not absolute—liability arises only where a breach is negligent or grossly negligent. In freight liability disputes, the duty of care is the primary standard against which conduct is measured; a party that demonstrably met this standard will generally escape damages claims. The benchmark is set by industry norms and the specific terms of the transport contract in question.
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