GlossaryEN1 min readUpdated: Jun 16, 2026

Cargo Handling Agent

When a consignment arrives at a terminal, the cargo handling agent takes over the physical side of the operation.

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Last updated: 16 June 2026Published: 19 June 2025

Source: https://en.wikipedia.org/wiki/Ground_handling

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When a consignment arrives at a terminal, the cargo handling agent takes over the physical side of the operation. This specialist manages receiving, storage, packaging, loading, and unloading at airports, seaports, or inland terminals, and coordinates the accompanying shipping documents. Serving as the operational link between carriers, customs authorities, and warehouse management systems, the handling agent is accountable for inventory accuracy and safe cargo treatment throughout the process. The role is distinct from that of the freight forwarder, who holds overall commercial and organisational responsibility: the cargo handling agent is the forwarder's executing counterpart on the ground.

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