GlossaryEN1 min readUpdated: Jun 22, 2026
Unattended Delivery
The courier rings, no one answers – instead of turning back, the driver leaves the parcel at a pre-agreed or self-selected spot without waiting for the recipient.
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Source: https://www.dhl.de/de/privatkunden/hilfe-versand/informationen-zur-zustellung/abstellgenehmigung.html
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Incoterms 2020 Simulator: Who bears costs & risk?
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Definition & Explanation
The courier rings, no one answers – instead of turning back, the driver leaves the parcel at a pre-agreed or self-selected spot without waiting for the recipient. Unattended delivery significantly reduces failed delivery attempts and cuts the cost of redelivery runs. Once the parcel is placed, the risk of theft or damage typically passes to the consignee. Carriers therefore require prior opt-in consent and document the drop-off with a geotagged photo as proof of delivery. Unlike a signed handover, there is no formal receipt – the photograph and GPS record substitute for a signature.
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