Unlike informal coordination, a structured supply chain communication plan formally defines who shares which information, when, with whom, and through which channel—whether EDI, API, email, or a collaboration portal.
Source: https://www.apics.org/apics-for-individuals/learning-resources/apics-magazine-home/magazine-detail-page/2018/09/04/the-value-of-effective-communication-in-supply-chain
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