GlossaryEN1 min readUpdated: Jun 18, 2026

SOP Deviation Management

SOP Deviation Management ensures that a Sales & Operations Planning cycle remains actionable even when reality diverges from the agreed plan.

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Last updated: 18 June 2026Published: 19 June 2025

Source: https://www.inboundlogistics.com/cms/glossary/deviation-management/

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SOP Deviation Management ensures that a Sales & Operations Planning cycle remains actionable even when reality diverges from the agreed plan. It captures gaps between planned and actual performance across inventory, production, and sales, identifies root causes, and triggers predefined corrective actions. Common triggers include extended supplier lead times, forecast errors, or unexpected demand spikes. In practice, supply chain controllers or integrated business planning teams own the process, setting escalation paths and resolution deadlines. It differs from quality management deviation processes, which address product defects or regulatory non-conformances rather than planning variances.

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