A social media crisis occurs when negative discourse in online networks disrupts supply chain operations or service delivery.
Source: https://blog.hubspot.com/marketing/social-media-crisis
Tools that match this term
You might also be interested in these terms
Weekly: Top news, industry facts and insights from the world of logistics – free.
Share your knowledge, ask follow-up questions, or add practical insights to this page. Every contribution is moderated before publication.