GlossaryEN1 min readUpdated: Jun 22, 2026

Order tracking

A shipment reaches a sorting hub and the customer's tracking portal updates within seconds—that is order tracking in practice.

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Last updated: 22 June 2026Published: 19 June 2025

Source: https://www.logistik-lexikon.de/Lexikon/A/Auftragsverfolgung.html

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Logistics Concept

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Definition & Explanation

A shipment reaches a sorting hub and the customer's tracking portal updates within seconds—that is order tracking in practice. Order tracking refers to the continuous monitoring and status documentation of a customer order from initial entry through warehousing and transit to final delivery. It relies on barcode scanning, RFID, and integrated logistics management systems that capture and relay status changes automatically. Shippers gain real-time visibility into location and estimated arrival time; logistics operators use the same data for proactive exception management and service-level monitoring. Unlike simple parcel tracking, which focuses solely on the physical transport leg, order tracking covers the full order lifecycle, including picking, invoicing, and returns processing.

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Related Terms

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