GlossaryEN1 min readUpdated: Jun 17, 2026
Ocean Freight Forwarder Agreements
When a shipper or importer enters a lasting relationship with an ocean freight forwarder, a written agreement sets out the foundations: scope of services, fee and commission structures, liability limits, booking procedures, and documentation standards.
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Source: https://www.investopedia.com/terms/f/freight-forwarder.asp
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When a shipper or importer enters a lasting relationship with an ocean freight forwarder, a written agreement sets out the foundations: scope of services, fee and commission structures, liability limits, booking procedures, and documentation standards. For longer-term partnerships, service-level agreements (SLAs) are common, covering minimum volumes, contract durations, volume discounts, and notice periods. Liability provisions typically reference national freight forwarder conditions or international frameworks such as the FIATA Standard Trading Conditions. Shippers should pay close attention to clauses covering credit facilities, surcharges for rollovers or demurrage, and insurance obligations before signing.
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