GlossaryEN1 min readUpdated: Jun 19, 2026
Montreal damage notice
Unlike a general complaint, the Montreal damage notice is a formally required written declaration submitted to the air carrier by the consignee or shipper to assert a claim for damaged air cargo.
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Source: https://www.icao.int/secretariat/legal/List%20of%20Parties/Mtl99_EN.pdf
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Definition & Explanation
Unlike a general complaint, the Montreal damage notice is a formally required written declaration submitted to the air carrier by the consignee or shipper to assert a claim for damaged air cargo. The Montreal Convention sets strict deadlines: apparent damage must be reported within 14 days of receipt; concealed damage within 21 days. Missing these deadlines typically forfeits any right of recourse against the carrier entirely. In practice, freight forwarders advise consignees to inspect shipments immediately upon delivery and note any irregularities on the delivery receipt. The damage notice is distinct from the actual compensation claim, which is subject to a separate and longer limitation period.
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