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Logistics Claim Management | Freight-Academy™

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GlossaryEN1 min readUpdated: Jun 23, 2026

Logistics Claim Management

Logistics claim management is the structured process for recording, processing, and settling loss, damage, and discrepancy claims arising from transportation and warehousing.

Quick Answer

Logistics claim management is the structured process for recording, processing, and settling loss, damage, and discrepancy claims arising from transportation and warehousing.

Freight forwarders, shippers, and third-party logistics providers build defined workflows around it: damage documentation, deadline monitoring, liability assertions against carriers and underwriters,…

Unlike reactive damage reporting, mature claim management systematically identifies root causes and translates findings into prevention measures.

Last updated: 23 June 2026Published: 19 June 2025

Source: https://en.wikipedia.org/wiki/Freight_claim

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Logistics Claim Management

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Definition & Explanation

Logistics claim management is the structured process for recording, processing, and settling loss, damage, and discrepancy claims arising from transportation and warehousing. Freight forwarders, shippers, and third-party logistics providers build defined workflows around it: damage documentation, deadline monitoring, liability assertions against carriers and underwriters, and negotiated settlements. Unlike reactive damage reporting, mature claim management systematically identifies root causes and translates findings into prevention measures. Dedicated software platforms increasingly support deadline tracking and document handling. For high-volume shippers, the effectiveness of this process directly determines how much valid compensation is actually recovered.

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Recommended format: Source: Freight Academy – Logistics Claim Management (https://www.freight-academy.com/en/glossary/logistics-claim-management), accessed 2026-09-12
APA style: Freight Academy Editorial Team. (2025). Logistics Claim Management. Freight Academy. https://www.freight-academy.com/en/glossary/logistics-claim-management
BibTeX: @misc{logisticsclaimmanagement2025, title = {Logistics Claim Management}, author = {{Freight Academy Editorial Team}}, year = {2025}, url = {https://www.freight-academy.com/en/glossary/logistics-claim-management}, note = {Freight Academy, accessed 2026-09-12} }

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