Claims Philosophy

Claims arising from services or events occurring at a port (such as cargo damage, loss, delays, or port/terminal charges), for which a party seeks com...

A policy that governs how claims for loss, damage, or delay to goods in transit are filed, evaluated, and settled, including documentation requirement...

The claims process in logistics is the formal workflow for identifying, documenting, validating, approving, and settling claims arising from damage, l...

A formal committee or board within an organization that reviews, decides upon, and oversees the handling of freight claims arising from loss, damage, ...

The set of processes, activities, and rules used to capture, verify, adjudicate, and settle freight damage, loss, or delay claims within a logistics, ...

A formal claim submitted to an air carrier, handling agent, or insurer for compensation due to loss, damage, delay, or shortage of air cargo, under ap...