escalation clause

The process of elevating a customer or supplier claim to a higher level of authority within an organization when initial handling does not resolve it.

The process of elevating a claim within an organization to higher levels of authority when the initial handling or resolution is unsatisfactory or unr...

A price escalation clause is a contractual provision that links future prices or price changes to defined cost or price indices in order to compensate...

An escalation clause expiry is the point at which a contractually defined escalation mechanism is triggered or expires after a set deadline, prompting...

A contractual provision that sets out a staged dispute-resolution process, starting with informal discussions and escalating to mediation (and potenti...

An escalation clause for mediation is a contractual provision that requires disputes to be addressed at a lower level first and, if unresolved, escala...