Customer Due Diligence

Agent due diligence is the systematic assessment of an agent or broker before establishing or continuing a business relationship, including verificati...

A structured assessment of a prospective logistics partner or supplier to verify financial stability, compliance, operational capability, risk, and su...

Systematic process of assessing, evaluating, and monitoring suppliers’ risks, capabilities, and compliance to ensure reliability, safety, and legal co...

Enhanced due diligence (EDD) refers to a more stringent set of checks and ongoing monitoring applied to higher-risk customers, transactions, or geogra...

A unique identifier assigned to a customer by a company to identify the customer in order processing, invoicing, and CRM systems.

A crisis affecting customers or customer relationships that threatens service levels or order fulfillment, such as mass cancellations, payment default...