GlossaryEN1 min readUpdated: Jun 22, 2026
Door-to-Door Transport
A shipper places one order, and a single provider collects the cargo at origin and delivers it to the consignee's door – that is door-to-door transport.
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Source: https://www.dhl.com/global-en/home/our-divisions/global-forwarding/air-freight/solutions/door-to-door.html
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Logistics concept
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Definition & Explanation
A shipper places one order, and a single provider collects the cargo at origin and delivers it to the consignee's door – that is door-to-door transport. Collection, main carriage, customs clearance, and last-mile delivery all fall under one contract, so neither shipper nor consignee needs their own transport capacity or customs expertise. This makes the service particularly attractive for e-commerce fulfilment and for smaller companies without dedicated import or export infrastructure. Unlike door-to-port or port-to-port arrangements, door-to-door consolidates liability for loss and delay across the entire route with one provider.
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