GlossaryEN1 min readUpdated: Jun 22, 2026
Delivery control
Last-mile efficiency starts with delivery control: it coordinates all operational decisions between depot arrival and consignee address—driver assignment, route sequencing, stop order, and real-time response to traffic disruptions or last-minute changes.
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Last-mile efficiency starts with delivery control: it coordinates all operational decisions between depot arrival and consignee address—driver assignment, route sequencing, stop order, and real-time response to traffic disruptions or last-minute changes. Core functions include static route planning, dynamic dispatching, proof-of-delivery capture, and KPI monitoring covering on-time rates, failed delivery rates, and cost per stop. Routing software with optimization algorithms weighs distance, time windows, vehicle capacity, and customer preferences simultaneously. In courier, express, and parcel (CEP) operations and e-commerce logistics, effective delivery control is one of the most significant cost levers and a direct determinant of customer service quality.
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