Unlike compensation law, compensation claim logistics is the operational process of claim handling: after damage, loss, or delay of goods, the freight forwarder and consignee document the loss (photos, inspection report, weight, packaging condition), report it within statutory deadlines (typically 3–30 days) to the carrier or insurer, and gather supporting documents (bill of lading, invoice, broker confirmation).
Source: https://www.logisticsmanager.com/compensation-claim-logistics
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