GlossaryEN1 min readUpdated: Jun 18, 2026

Business continuity

A sudden IT failure at 3 a.m.

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Last updated: 18 June 2026Published: 27 January 2026

Source: https://www.iso.org/iso-22301-business-continuity-management.html

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A sudden IT failure at 3 a.m. that takes down a freight forwarder's customs clearance platform puts business continuity to the test immediately. Business continuity refers to an organization's ability to maintain or rapidly restore its essential functions during and after disruptive events such as system outages, natural disasters, or staff shortages. In logistics and customs, that means manual fallback procedures for digital systems, alternative communication channels with customs authorities, and pre-defined delegation rules. It rests on documented risk assessments, rehearsed emergency procedures, and tested recovery strategies – not improvisation under pressure. Business continuity is the operational implementation of the broader concept of resilience.

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