After-Sales Logistics Solutions
Quelle: https://en.wikipedia.org/wiki/After-sales_service
After-Sales Logistics Solutions encompass all logistics services and processes supporting a product after delivery to the customer. This includes returns management, spare parts distribution, warranty handling, maintenance and repair services, as well as take-back, refurbishment and recycling. The goal is to maximize customer satisfaction and manage the product life cycle efficiently.
Related Terms
You might also be interested in these terms