GlossaryEN1 min readUpdated: Jun 23, 2026

After Delivery Logistics

A customer takes delivery of an industrial machine—the shipment is complete, but the actual service cycle is just beginning.

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Last updated: 23 June 2026Published: 19 June 2025

Source: https://www.inboundlogistics.com/cms/article/after-sales-logistics-turning-a-problem-into-an-opportunity/

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A customer takes delivery of an industrial machine—the shipment is complete, but the actual service cycle is just beginning. After delivery logistics covers all activities following handover: installation, commissioning, scheduled maintenance, spare-parts supply, repairs, returns handling, and eventual recycling or disposal. In B2B sectors such as industrial machinery, medical equipment, and plant engineering, these post-delivery services form a distinct business segment that generates service revenue across the full product lifecycle. The concept differs from reverse logistics, which focuses specifically on return flows, by spanning the entire service arc from delivery to decommissioning.

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Compare IncotermsClarify duties, cost and riskOpen Find HS codeDetermine the tariff number for customsOpen Calculate customs valueWork out import duties and customs valueOpen Calculate transit timeEstimate duration per transport modeOpen

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