For Forwarders: knowledge, partners, reach
Global agent pool, expert articles and tools for daily operations.
Forwarders live from network and quality. Freight Academy gives you the largest independent agent directory, current industry news, expert articles on customs, dangerous goods and modes plus tools that speed up daily operations.
- Verified agent network with reputation rating
- Expert articles on customs, DG, modes and compliance
- Transit time and cost tools for quoting
- Industry news relevant to ops and sales
Operational tools
Knowledge areas
FAQ for forwarders
How do I find reliable partner agents?
Partner agents differ in specialisation, volume, liability cover, communication quality and payment reliability. Our Connect network shows reputation level, office locations, modes, certifications (IATA/FIATA/AEO) and specialised services. Filter by country, city, mode, certification and industry, then contact multiple partners directly. Leading and Active partners are demonstrably active and verified, which reduces default risk.
Where do I find current customs and dangerous goods rules?
Our Customs and Dangerous Goods sections are continuously updated: ADR/IMDG/IATA classes, HS code changes, country-specific import rules, CBAM, supply chain due-diligence, EU sanctions packages. Every article states version, source and change log. Use the expert article section for depth, the News section for daily updates – both are editorially curated and link to primary sources (WCO, EU Taric, IATA, IMO).
Is API access available for transit times and cost?
Yes – registered partners get API endpoints for transit time and cost lookups that plug into TMS/ERP or quoting tools. The API returns baseline values for lane, mode and timeframe; detailed quotes remain the sales team’s responsibility. Register on Connect and contact our partner team for API keys and documentation.
How do I protect against payment defaults?
Defaults usually stem from new customers without credit checks, unclear payment terms or missing documents. Use credit insurance, require deposits from new customers, enforce clean Incoterms and vet counterparties via Connect (reputation, registration). If a dispute arises, clean transport documents (CMR, B/L, AWB) and documented communication are decisive – both are covered in our expert articles.
Looking for new agents or lanes?
Browse Connect for specialised partners on new lanes, new commodities or contingency solutions.
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