Rail SLA
Quelle: https://www.investopedia.com/terms/s/service-level-agreement.asp
A formal contract between rail operators, shippers, or customers that specifies the expected service levels, performance metrics (e.g., on-time delivery, transit times, wagon availability, capacity), and quality standards for rail transport. It defines measurement methods, intervals, remedies, escalation procedures, and any penalties or incentives for deviations from the agreed service level.
Related Terms
You might also be interested in these terms
⚖️ ICC Incoterms 2020
Incoterms 2020 Simulator: Who bears costs & risk?
Analyze all 11 Incoterms 2020: cost matrix, risk timeline, insurance gap detector and customs responsibility – free, no login required.