GlossaryEN1 min readUpdated: Jun 22, 2026

Logistics service contract

A logistics service contract comes into play when a shipper or retailer enters an ongoing relationship with a logistics provider.

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Last updated: 22 June 2026Published: 19 June 2025

Source: https://wirtschaftslexikon.gabler.de/definition/logistikvertrag-50316

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Definition & Explanation

A logistics service contract comes into play when a shipper or retailer enters an ongoing relationship with a logistics provider. It sets out binding terms for the services to be performed – transportation, warehousing, transshipment, labeling, returns handling – along with volumes, pricing, and required service levels. The agreement also specifies delivery schedules, liability frameworks, insurance obligations, and escalation procedures for disruptions. Typically medium- to long-term in scope, it provides the legal foundation for day-to-day operations and gives both parties a reliable planning basis. Unlike a one-off freight order, it commits both sides to agreed performance and remuneration standards over a defined contract period.

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Logistics service contract

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