Damage process scaling

Quelle: https://www.mckinsey.com/business-functions/operations/our-insights/scaling-operational-excellence-in-the-supply-chain

Systematic adjustment and scaling of the damage claim process in the supply chain to efficiently handle increasing volumes of damage incidents, improve transparency, and reduce costs.

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Damage

Damage is any alteration or impairment of goods that reduces their functionality, usability, or value.

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Proof of damage

A documented record showing that goods were damaged during transit, including evidence such as photos, inspection reports, and other documentation use...

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Damage release process

A logistics process to evaluate, authorize, and settle goods that have suffered damage, including damage assessment, processing of claims or insurance...

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Damage process stability

The damage process stability is the reliability and consistency of the damage handling process in logistics, i.e., how consistently, promptly, and acc...

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Damage processing KPI

A damage processing KPI measures the efficiency and effectiveness of the process for handling damage claims in logistics, including processing time, c...

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Processing

In logistics and supply chain management, processing refers to the entire set of organizational, administrative, and physical activities for executing...

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