damage automation

Damage automation refers to the automated processing of damage events in logistics or the supply chain. It includes automatic detection of transport damages, documentation (e.g., receipts and damage photos), notification to relevant stakeholders, review and handling of damage claims, settlement of claims, and, where applicable, automatic initiation of corrective actions or compensation processes through integrated systems (WMS/ERP/claim management, IoT sensors, AI-powered assessment).

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Damage

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Open damage

Physical damage to goods that has been reported but not yet settled or paid; a damage incident that remains open.

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