crisis communication

The organizational management of communications with the media during a crisis in logistics, supply chain, or transport (e.g., disruptions, incidents,...

Planned, coordinated, and transparent communication with customers during an acute or potential disruption in the supply chain or transport, to mainta...

External crisis communication refers to all communication activities directed at external stakeholders (customers, suppliers, media, public) to manage...

Internal crisis communication is the coordinated, time-critical process of sharing information and communicating within an organization during a crisi...

A disruption or breakdown in the effective, timely, and clear communication between a company and its suppliers, leading to delays, incorrect orders, ...

The process of communicating about a loss or damage incurred in a transport or logistics operation, including notification, documentation, damage repo...