{"@context":"https://schema.org","@type":"DefinedTerm","name":"quality metric","description":"Quality metrics give logistics providers and shippers a measurable foundation for evaluating transport performance, warehouse operations, and service commitments objectively. A quality metric is a quantifiable indicator that shows whether a process, product, or service meets defined requirements. Common examples in freight and forwarding include the shipment error rate, average delivery delay, or the proportion of damaged packages relative to total volume. These figures are collected periodicall","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/quality-metric","inLanguage":"en","dateModified":"2026-06-18T18:20:17.729858","citation":"https://en.wikipedia.org/wiki/Key_performance_indicator","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/quality-metric","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"quality metric · Quality metrics give logistics providers and shippers a measurable foundation for evaluating transport performance, warehouse operations, and service commitments objectively. · Quelle: https://en.wikipedia.org/wiki/Key_performance_indicator"}