{"@context":"https://schema.org","@type":"DefinedTerm","name":"Order management","description":"Freight forwarders, retailers, and logistics providers rely on order management to guide customer orders from receipt through to delivery. It covers order capture, validation, prioritization, and routing, together with coordinated downstream workflows: inventory checks, picking, packing, dispatch, and invoicing. Automated exception handling flags problems—stock shortfalls, incorrect addresses, carrier delays—before they escalate into missed deliveries. Unlike a warehouse management system, which","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/order-management-2","inLanguage":"en","dateModified":"2026-06-22T17:54:22.608311","citation":"https://en.wikipedia.org/wiki/Order_management","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/order-management-2","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"Order management · Freight forwarders, retailers, and logistics providers rely on order management to guide customer orders from receipt through to delivery. · Quelle: https://en.wikipedia.org/wiki/Order_management"}