{"@context":"https://schema.org","@type":"DefinedTerm","name":"ISO 9001","description":"Freight forwarders, warehouse operators, and customs brokers use ISO 9001 to demonstrate that their operations are systematically managed and subject to continuous improvement. Issued by the International Organization for Standardization, it is the world's most widely adopted standard for quality management systems (QMS). Organizations must document processes, identify risks and opportunities, and track customer satisfaction in measurable terms. In freight practice, this covers shipment processi","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/iso-9001","inLanguage":"en","dateModified":"2026-06-26T16:27:28.495651","citation":"https://www.iso.org/iso-9001-quality-management.html","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/iso-9001","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"ISO 9001 · Freight forwarders, warehouse operators, and customs brokers use ISO 9001 to demonstrate that their operations are systematically managed and subject to continuous improvement. · Quelle: https://www.iso.org/iso-9001-quality-management.html"}