{"@context":"https://schema.org","@type":"DefinedTerm","name":"Investigation procedure","description":"Freight forwarders, shipping lines, and airlines open an investigation procedure when a shipment has not arrived at its destination after a defined waiting period or its whereabouts remain unclear. The process involves systematic inquiries with every link in the transport chain – carriers, cargo terminals, customs authorities – combined with a review of tracking data, bills of lading, and air waybills. It is a legally documentable process: a complete paper trail is a prerequisite for asserting l","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/investigation-procedure","inLanguage":"en","dateModified":"2026-06-18T14:39:51.307079","citation":"https://en.wikipedia.org/wiki/Investigation","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/investigation-procedure","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"Investigation procedure · Freight forwarders, shipping lines, and airlines open an investigation procedure when a shipment has not arrived at its destination after a defined waiting period or its whereabouts remain unclear. · Quelle: https://en.wikipedia.org/wiki/Investigation"}