{"@context":"https://schema.org","@type":"DefinedTerm","name":"Delivery Management System (DMS)","description":"When an order is accepted, a Delivery Management System (DMS) takes over full coordination of the delivery cycle through to proof-of-delivery confirmation. It handles route optimization, vehicle and driver assignment, real-time recipient notifications, and automatic rescheduling of exceptions such as failed deliveries, address corrections, or missed time windows. For express parcel carriers and last-mile operators, a DMS cuts empty runs and produces a complete audit trail for compliance and clai","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/delivery-management-system-dms","inLanguage":"en","dateModified":"2026-06-23T19:47:57.908033","citation":"https://en.wikipedia.org/wiki/Last-mile_delivery","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/delivery-management-system-dms","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"Delivery Management System (DMS) · When an order is accepted, a Delivery Management System (DMS) takes over full coordination of the delivery cycle through to proof-of-delivery confirmation. · Quelle: https://en.wikipedia.org/wiki/Last-mile_delivery"}