{"@context":"https://schema.org","@type":"DefinedTerm","name":"Customer Return Handling Logistics","description":"Where forward logistics moves goods from shipper to end customer, Customer Return Handling Logistics reverses that flow: products travel back from the customer to the sender, retailer, or manufacturer for inspection and disposition. Logistics providers distinguish between defect returns – requiring assessment for repair or replacement – and commercial returns such as overstock or end-of-season goods. Every returned item goes through an inbound inspection leading to one of several outcomes: refur","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/customer-return-handling-logistics","inLanguage":"en","dateModified":"2026-06-23T18:49:36.644727","citation":"https://en.wikipedia.org/wiki/Reverse_logistics","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/customer-return-handling-logistics","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"Customer Return Handling Logistics · Where forward logistics moves goods from shipper to end customer, Customer Return Handling Logistics reverses that flow: products travel back from the customer to the sender, retailer, or manufacturer for inspection and disposition. · Quelle: https://en.wikipedia.org/wiki/Reverse_logistics"}