{"@context":"https://schema.org","@type":"DefinedTerm","name":"claim","description":"A claim is the formal assertion of a defect or shortfall by a consignee or customer against the supplier, freight forwarder, or carrier – triggered by damage, short delivery, quality failures, or other contractual breaches. It must be submitted in writing, supported by documentation such as the delivery note, photographs, and a precise description of the defect or loss. Deadlines are critical: notification periods vary by contract type and governing law, and missing them can forfeit the right to","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/claim","inLanguage":"en","dateModified":"2026-06-26T15:07:04.841074","citation":"https://www.duden.de/rechtschreibung/Beanstandung","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/claim","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"claim · A claim is the formal assertion of a defect or shortfall by a consignee or customer against the supplier, freight forwarder, or carrier – triggered by damage, short delivery, quality failures, or other contractual breaches. · Quelle: https://www.duden.de/rechtschreibung/Beanstandung"}