{"@context":"https://schema.org","@type":"DefinedTerm","name":"Cargo Claims Handling","description":"Cargo claims handling is the structured process by which carriers, freight forwarders and insurers respond to notifications of loss, damage or delay affecting goods in transit. The investigation relies on transport documents – bill of lading, air waybill, delivery note – combined with inspection reports and policy terms. In ocean freight, the Hague-Visby Rules commonly define the liability framework; air cargo claims fall under the Montreal Convention. Once liability exclusions and coverage limi","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/cargo-claims-handling","inLanguage":"en","dateModified":"2026-06-16T09:37:10.318673","citation":"https://www.iata.org/en/programs/cargo/claims-management/","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/cargo-claims-handling","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"Cargo Claims Handling · Cargo claims handling is the structured process by which carriers, freight forwarders and insurers respond to notifications of loss, damage or delay affecting goods in transit. · Quelle: https://www.iata.org/en/programs/cargo/claims-management/"}