{"@context":"https://schema.org","@type":"DefinedTerm","name":"After-Sales Service","description":"After-sales service refers to all support activities a company delivers once a product has been sold: maintenance, repairs, spare parts supply, technical assistance, and warranty administration. In B2B environments it carries particular weight, as equipment downtime translates directly into production losses or contractual penalties. From a logistics standpoint, effective after-sales service depends on a reliable spare parts supply chain, clearly defined return and repair processes, and often in","inDefinedTermSet":{"@type":"DefinedTermSet","name":"Frachtportal Logistics Glossary","url":"https://www.freight-academy.com/en/glossary"},"url":"https://www.freight-academy.com/en/glossary/after-sales-service","inLanguage":"en","dateModified":"2026-06-23T14:01:05.294245","citation":"https://en.wikipedia.org/wiki/After-sales_service","markdownMirror":"https://www.freight-academy.com/api/md/glossary/en/after-sales-service","provider":{"@type":"Organization","name":"Frachtportal","url":"https://www.freight-academy.com"},"quickSummary":"After-Sales Service · After-sales service refers to all support activities a company delivers once a product has been sold: maintenance, repairs, spare parts supply, technical assistance, and warranty administration. · Quelle: https://en.wikipedia.org/wiki/After-sales_service"}