# Use Case

*Last updated: 2026-06-18*

> Unlike a general requirements document, a use case describes a specific, bounded interaction between an actor – human or system – and an application, with the aim of achieving a defined outcome.

Unlike a general requirements document, a use case describes a specific, bounded interaction between an actor – human or system – and an application, with the aim of achieving a defined outcome. In logistics and supply chain management, typical use cases range from real-time shipment tracking and automated customs filing to route optimisation and warehouse replenishment planning. Project teams use them to make system requirements tangible and to verify that a developed solution genuinely improves the workflows of freight forwarders and shippers. The boundary with user stories is fluid; use cases are generally more formally structured and capture complex process flows more completely.

**Source:** [https://en.wikipedia.org/wiki/Use_case](https://en.wikipedia.org/wiki/Use_case)

## Quick Facts

| Property | Value |
|---|---|
| Term | Use Case |
| Language | EN |
| Word count | 103 |
| Last updated | 2026-06-18 |
| Source | https://en.wikipedia.org/wiki/Use_case |

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*Logistics Glossary — Freight Academy: [https://www.freight-academy.com/en/glossary/use-case](https://www.freight-academy.com/en/glossary/use-case)*

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