# order picking error rate

*Last updated: 2026-06-22*

> Warehouse staff and logistics managers rely on the order picking error rate to measure process quality when assembling customer orders for dispatch.

Warehouse staff and logistics managers rely on the order picking error rate to measure process quality when assembling customer orders for dispatch. It is calculated as the share of incorrectly picked units—wrong item, wrong quantity, or wrong destination—relative to total units picked within a defined period, expressed as a percentage. Each error generates downstream costs: reshipping, replacement, customer service handling, and potential loss of repeat business. High-performance warehouses use automated verification systems such as barcode scanning or pick-by-voice technology to drive the rate down systematically. Unlike the general return rate, the order picking error rate captures only errors originating in the picking process itself—transport damage and buyer-initiated returns are excluded.

**Source:** [https://www.supplychaindigital.com/glossary/picking-error-rate](https://www.supplychaindigital.com/glossary/picking-error-rate)

## Quick Facts

| Property | Value |
|---|---|
| Term | order picking error rate |
| Language | EN |
| Word count | 110 |
| Last updated | 2026-06-22 |
| Source | https://www.supplychaindigital.com/glossary/picking-error-rate |

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*Logistics Glossary — Freight Academy: [https://www.freight-academy.com/en/glossary/order-picking-error-rate](https://www.freight-academy.com/en/glossary/order-picking-error-rate)*

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