# Order management

*Last updated: 2026-06-22*

> Freight forwarders, logistics providers, and trading companies rely on order management to coordinate every step of a customer order – from entry and inventory allocation through picking, dispatch preparation, and invoicing.

Freight forwarders, logistics providers, and trading companies rely on order management to coordinate every step of a customer order – from entry and inventory allocation through picking, dispatch preparation, and invoicing. It connects warehouse, transport, and financial workflows into one continuous operational process, bridging the gap between a purchase order and the physical delivery of goods. Errors most often surface at handover points; solid order management prevents duplicate entries, missing shipping documents, and billing delays. Unlike order monitoring, which tracks active shipments, order management is the broader administrative framework governing an order from creation to closure.

**Source:** [https://en.wikipedia.org/wiki/Order_management](https://en.wikipedia.org/wiki/Order_management)

## Quick Facts

| Property | Value |
|---|---|
| Term | Order management |
| Language | EN |
| Word count | 96 |
| Last updated | 2026-06-22 |
| Source | https://en.wikipedia.org/wiki/Order_management |

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*Logistics Glossary — Freight Academy: [https://www.freight-academy.com/en/glossary/order-management](https://www.freight-academy.com/en/glossary/order-management)*

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