# order fill rate (logistics)

*Last updated: 2026-06-16*

> Unlike a simple delivery rate—which only records whether a shipment arrives—the order fill rate captures whether a customer order is fulfilled completely and within the agreed timeframe.

Unlike a simple delivery rate—which only records whether a shipment arrives—the order fill rate captures whether a customer order is fulfilled completely and within the agreed timeframe. It is expressed as the ratio of fully completed orders to total orders received over a given period. Logistics professionals treat it as a core SLA metric: a declining rate points to stockouts, picking errors, or supplier failures. Freight forwarders and warehouse operators also use it to quantify the downstream cost of emergency shipments and excess safety stock.

**Source:** [https://www.logistik-wissen.de/glossar/bestellquote.html](https://www.logistik-wissen.de/glossar/bestellquote.html)

## Quick Facts

| Property | Value |
|---|---|
| Term | order fill rate (logistics) |
| Language | EN |
| Word count | 85 |
| Last updated | 2026-06-16 |
| Source | https://www.logistik-wissen.de/glossar/bestellquote.html |

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*Logistics Glossary — Freight Academy: [https://www.freight-academy.com/en/glossary/order-fill-rate-logistics](https://www.freight-academy.com/en/glossary/order-fill-rate-logistics)*

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