# fallback procedure

*Last updated: 2026-06-18*

> A fallback procedure comes into play the moment a primary IT system or standard process fails and regular electronic customs clearance is no longer possible.

A fallback procedure comes into play the moment a primary IT system or standard process fails and regular electronic customs clearance is no longer possible. In practice, this means switching from automated data exchange to manual workflows: paper declarations replace electronic filings, customs offices are contacted directly, and releases are authorized without system support. A well-prepared fallback procedure keeps goods moving and is therefore a core element of risk management for any customs service provider or major customs office. Clear responsibilities, up-to-date contact lists, and regular drills are essential – a procedure that exists only on paper routinely fails when it matters most. The term should not be confused with emergency customs operation: the fallback procedure is the specific process, while emergency operation is the broader operational state.

**Source:** [https://www.iso.org/iso-22301-business-continuity.html](https://www.iso.org/iso-22301-business-continuity.html)

## Quick Facts

| Property | Value |
|---|---|
| Term | fallback procedure |
| Language | EN |
| Word count | 128 |
| Last updated | 2026-06-18 |
| Source | https://www.iso.org/iso-22301-business-continuity.html |

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