# B2C delivery

*Last updated: 2026-06-16*

> A consumer orders online and expects a parcel at the door within days – this last-mile challenge defines B2C delivery (business-to-consumer).

A consumer orders online and expects a parcel at the door within days – this last-mile challenge defines B2C delivery (business-to-consumer). The term covers the direct shipment of goods from a retailer or manufacturer to a private end customer, spanning order confirmation, picking, packing, and final delivery. Compared with B2B flows, individual shipments are small, recipients are dispersed, and failed delivery attempts generate significant extra cost. High return rates and tight delivery windows push carriers and shippers toward regional distribution hubs, route optimisation, and real-time tracking solutions.

**Source:** [https://en.wikipedia.org/wiki/Business-to-consumer](https://en.wikipedia.org/wiki/Business-to-consumer)

## Quick Facts

| Property | Value |
|---|---|
| Term | B2C delivery |
| Language | EN |
| Word count | 87 |
| Last updated | 2026-06-16 |
| Source | https://en.wikipedia.org/wiki/Business-to-consumer |

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